Shipping Policy
Last updated: November 2, 2026
Thank you for shopping with MuvaSeat. Here is everything you need to know about how and when your order will arrive.
Free Shipping
Every order ships free. No minimum purchase required.
Where We Ship
We currently ship to addresses within the United States only, including all 50 states. We are unable to ship to P.O. boxes, APO/FPO addresses or international addresses at this time.
Processing Time
Orders are processed within 1 to 3 business days after they are placed. Business days are Monday through Friday, excluding US holidays. Orders placed on weekends or holidays are processed the next business day.
Delivery Time
After your order is processed, delivery usually takes 3 to 7 business days.
Total estimated time from order to delivery: 4 to 10 business days.
Delivery times are estimates and are not guaranteed. During holidays, peak seasons or severe weather, deliveries may take a little longer.
Order Tracking
Once your order ships, you will receive an email with your tracking number. Please allow up to 48 hours for tracking information to update. If you have not received a tracking email within 4 business days of placing your order, contact us at contact@muvaseat.com.
Packaging
To get your order to you quickly, it may ship from one of our fulfillment partners' warehouses. Your package may arrive in plain or partner branded packaging. Your product is exactly the same.
Multiple Items
If you order more than one item, your order may arrive in separate packages on different days. You will receive tracking for each package.
Incorrect Address
Please double check your shipping address at checkout. If you notice a mistake, email us at contact@muvaseat.com within 12 hours of placing your order and we will do our best to update it. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Stolen Packages
If your tracking shows your package as delivered but you cannot find it, please:
- Check around your property, with neighbors and with your building's mailroom
- Wait 24 hours, as carriers sometimes mark packages delivered early
- Contact your local carrier office
If you still cannot find it, email us at contact@muvaseat.com within 7 days of the delivery date and we will help you resolve it.
Delayed Packages
If your order has not arrived within 15 business days of placing it, contact us at contact@muvaseat.com and we will look into it right away.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos. See our Refund Policy for details.
Contact Us
Questions about your order? We are happy to help.
MuvaSeat
Email: contact@muvaseat.com