Privacy Policy
Last updated: November 2, 2026
MuvaSeat ("we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase from our website, how we use it, and the choices you have.
Information We Collect
Information you give us: when you place an order or contact us, we collect information such as your name, email address, phone number, shipping address and billing address. Payment information is processed securely by our payment providers. We do not store your full card details.
Information collected automatically: when you visit our website, we automatically collect certain information about your device and visit, such as your IP address, browser type, pages viewed, time spent on pages, the website that referred you and how you interact with our site. We collect this using cookies, pixels and similar technologies.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates and customer service replies
- Handle returns, refunds and exchanges
- Prevent fraud and keep our website secure
- Improve our website, products and customer experience
- Send marketing emails, only if you have chosen to receive them
- Show you relevant ads on platforms such as Facebook, Instagram and TikTok
How We Share Your Information
We do not sell your personal information. We share it only with trusted partners who help us run our business, including:
- Shopify, which powers our online store and checkout
- Payment processors, which handle your payments securely
- Fulfillment and shipping partners, which prepare and deliver your order
- Marketing and analytics providers, such as Meta, TikTok and Google, which help us understand our audience and show relevant ads
We may also share information when required by law, or to protect our rights, our customers or the public.
Cookies and Tracking
Cookies are small files stored on your device that help our website work and help us understand how visitors use it. You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of our website work.
You can also limit personalized ads through your settings on Facebook, Instagram, TikTok and Google, or by visiting www.aboutads.info.
Email Marketing
If you subscribe to our emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request that we delete your information
- Object to or limit certain uses of your information
- Opt out of targeted advertising
To make a request, email us at contact@muvaseat.com. We may need to verify your identity before responding. We will not treat you differently for exercising your rights.
Data Retention
We keep your order information for as long as needed to fulfill your order, provide customer support, and meet our legal, tax and accounting obligations. After that, we delete or anonymize it.
Data Security
We use reasonable safeguards to protect your information. Our checkout runs on Shopify, which follows industry standards for security, and payments are encrypted. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us their information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or your information, contact us:
MuvaSeat
Email: contact@muvaseat.com